Help Center

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Help Center

Forgot Download Link?

Enter your order details below to regain download access or check activation status.

Usage Guide

How to Find MikroTik DNS Name / IP

DNS Name is the address you type in the browser when you want to login to WiFi (e.g.: wifi.lan or hotspot.net). Here is how to check it:

1
Open Winbox or WebFig on your MikroTik.
2
Go to IPHotspot menu.
3
Select Server Profiles tab.
4
Double-click on the active profile, look at DNS Name column.
  If empty, use your Hotspot Gateway IP (e.g.: 192.168.88.1).
How Long is the Download Link Active?

By default, download links are valid for 24 Hours after payment is confirmed. This is to maintain the security of our digital product files.

What If the Link Has Expired?

Don't worry! You can use the Search Link feature above. If the system detects the link has expired, a button will appear to contact the Admin via WhatsApp to request a free time extension.

What Payment Methods are Available?

Our system supports automatic payments via QRIS (with a downloadable QR code option), Bank Virtual Accounts, Direct Bank Transfer, and Credit/Debit Cards. All transactions are instantly verified, ensuring your order is processed immediately after a successful payment.

How to Checkout an Order?
1
Select the product you want to purchase and click Buy Now or Add to Cart.
2
Fill in your customer information (Name, WhatsApp number, and DNS/IP Address if required).
3
Choose your preferred payment method and click Pay Now.
4
Follow the payment instructions shown on the screen to complete your transaction.
How to Change or Cancel an Order?

If you need to change or cancel an order that has not been paid yet:

1
Go to the Cart page.
2
If you have a pending order, you will see a Cancel Order button. Click it to cancel your current order.
3
Once canceled, you can freely add different products to your cart and create a new order.
  Note: Paid orders are processed automatically and cannot be canceled.